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Customer Support Contacts
| Technical Support: |
- (866) 268-5098
- Available 7 days a week, 24 hours a day
- Communication problems (service unavailable, timeout, etc)
- PIN (security code) changes/resets
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| Bill Payment Customer
Service: |
- (866) 268-5098
- Available 7 days a week, 24 hours a day
- All issues relating to bill payments
- Questions or problems regarding vendor setup
- Questions or problems regarding payment setup
- Downloading payment information
- Bill payment account setup
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| Bank Customer Support: |
- (608) 868-7644
- 8am -5:00pm Monday - Friday
- E-mail: general@fcbmilton.com
- All question regarding bank accounts (balance, history,
etc.)
- Stop payments
- Fund transfer questions
- Accounts not displaying on website
- Inability to perform a function
- PIN (security code) changes/reset
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| Fee Schedule: |
- No monthly fee for Internet Banking
- No monthly fee for Bill Pay
- External Transfer fee of $3.00 per transfer
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